FAQ
Questions we often get asked
How we work, how we keep your data safe, and what happens after go-live. If your question is not here, ask our AI or talk to us.
How do you keep our information confidential?
We sign your NDA or ours before any detailed discussion, and custom agreements for sensitive projects. Everyone on your project is bound by confidentiality terms, and access to your systems and data is limited to the people who need it.
How does a project start?
We begin with a short call to understand what you need, then confirm the requirements and send a quote with timings. Once you are happy, our analysts prepare a proposal and plan for sign-off, and delivery starts.
How much control do we have during delivery?
Full control. Work is split into short sprints with regular demos and check-ins, so you always see progress and can change priorities or scope as you go.
How do you make sure the work is good?
We test as we build, with development and acceptance testing in every sprint and a review with you every two weeks. Nothing goes live until you have signed it off.
How do you handle security and compliance?
Before we build, we look at the risks: data protection, access, third-party integrations, and intellectual property. We then design the controls in from the start rather than adding them at the end.
Can you add specialists to our own team?
Yes. Through resource augmentation we place vetted Salesforce, integration, AI, and QA specialists in your team, from one person to a full delivery pod, on flexible monthly terms.
Do you look after systems after go-live?
Yes. We offer managed support, hosting, training through beenaIT Academy, and continuous improvement, so the systems we build keep working for you.
Where are you based?
Our headquarters is in London and our delivery centre is in Ranchi, India, with a presence in the United States and Canada. We work with clients in the UK, India, and beyond.
Have a project, a product idea, or a hiring gap?
Tell us what you need and the right specialist from our team will get back to you. Or ask our AI assistant right now.